Effective Date: July 2025, Last Updated: July 2025
Terms & Conditions
1. Introduction
These Terms & Conditions govern your use of rachelgabrielart.com and any purchases made through it. By accessing or using the site, you agree to comply with these terms. If you do not agree, please refrain from using the site.
2. About Us
This website is operated by Rachel Gabriel, trading as Rachel Gabriel Art.
Contact: Rachel Gabriel Art
Registered in the UK as a sole trader.
3. Use of the Website
You agree to:
- Use the site lawfully and respectfully
- Not copy, reproduce, or distribute content without permission
- Not upload harmful or offensive material
We reserve the right to suspend or terminate access for misuse.
4. Intellectual Property
All artwork, images, text, and content on this site are the property of Rachel Gabriel unless otherwise stated.
You may not:
- Reproduce or use artwork without written permission
- Claim ownership or modify any content
5. Product Information & Pricing
We strive to ensure all product details are accurate. However:
- Colours may vary slightly due to screen settings
- Prices are subject to change without notice
- All prices are listed in GBP and may include applicable taxes
- All painting mockups are for illustration purposes only and will not be accurate in terms of size.
6. Ordering & Payment
Orders are confirmed once payment is received.
We accept: SumUp payments online
You will receive an order confirmation via email.
7. Shipping & Delivery
- Delivery times vary by location
- Shipping costs within the UK mainland are free. Contact us for worldwide shipping.
- We are not responsible for customs delays or import duties
8. Returns & Cancellations
You have the right to cancel within 14 days of receiving your order (UK/EU customers).
Exceptions:
- Commissioned or personalised artwork is non-refundable
- Return shipping costs are the buyer’s responsibility
- If, on receipt of the art work, you are unhappy with it and wish to return it, you must contact us within 7 days to discuss your return.
To initiate a return, contact us at Rachel Gabriel Art.
9. Testimonials & Reviews
Testimonials displayed on the site are genuine and used with permission.
We reserve the right to moderate or remove reviews that are inappropriate or misleading.
10. Liability Disclaimer
We are not liable for:
- Any loss or damage resulting from use of the site
- Third-party links or services
- Errors or omissions in content
Use of the site is at your own risk.
11. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.
12. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.
Privacy Policy
1. Introduction
This Privacy Policy outlines how Rachel Gabriel Art (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit rachelgabrielart.com or engage with our services. We respect your privacy and are committed to safeguarding your data in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Data We Collect
We may collect the following information from you:
- Name and contact details (via contact forms or purchases)
- Email address (newsletter sign-ups)
- Payment information (processed via third-party secure systems)
- Shipping and billing address (for order fulfilment)
- IP address and browsing behaviour (via analytics and cookies)
3. How We Use Your Data
Your personal data is used for:
- Processing artwork purchases and fulfilling orders
- Responding to enquiries or messages
- Sending newsletters or promotional offers (with consent)
- Improving the website experience through analytics
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual obligation — to fulfil a purchase or request
- Consent — for email marketing or analytics
- Legal compliance — for record keeping or tax purposes
- Legitimate interest — for improving user experience and website security
5. Cookies
Our site uses cookies to enhance user experience and track website activity. For more information, please view our Cookie Policy.
6. Data Sharing
We do not sell or rent your data. We may share data only with:
- Secure payment providers (e.g. SumUp, PayPal)
- Email marketing platforms (e.g. Mailchimp)
- Web hosting and analytics services
All third-party partners are GDPR-compliant and bound by confidentiality agreements.
7. Data Retention
Personal data is retained only as long as necessary:
- Contact form entries: up to 12 months
- Purchase records: up to 7 years (for tax/legal reasons)
- Newsletter subscriptions: until you unsubscribe
8. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw consent for marketing
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, please contact: Rachel Gabriel Art
9. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure server hosting
- Restricted access controls
10. Changes to This Policy
We may update this policy from time to time. You’ll find the latest version on this page.
If you have any questions please reach out to me at: Rachel Gabriel Art
Cookie Policy
This website uses cookies to ensure you have the best browsing experience and to help us understand how the site is used.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site function properly and can collect information such as your preferences or anonymous usage data.
Cookies are small text files stored on your device when you visit a website. They help the site function properly and can collect information such as your preferences or anonymous usage data.
Types of cookies we use:
Essential cookies – Required for the basic operation of the site (e.g., navigation, page access).
Performance cookies – Used to understand how visitors interact with the site, such as which pages are most popular. This helps improve the website experience.
Functionality cookies – Remember your preferences (e.g., language or region).
Managing cookies – Most browsers allow you to control cookies through your settings. You can choose to block or delete cookies, but doing so may affect how the site functions.
© Rachel Gabriel Art 2025. All rights reserved.